FamilyChristian.com offers the following shipping options:
Economy: This is the standard shipping for orders that do not require rush shipping in addition to our advertised "Free Shipping" for orders over $50*. The base rate is $3.49 and for each item there is a $0.49 per item additional charge. This option of typically arrives in 7-10** business days.
Express: This option is ideal for rush shipments. The base rate is $9.99 with a $2.99 per item additional charge. This option typically arrives in 2-3** business days.
International: This is the shipping option for orders outside of the United States. The base rate is $9.99 with a $2.99 per item additional charge. This option can take up to 20 days, depending on the postal authority within the delivery country.
Ship to Store: This option is free to the customer*. It must ship to a Family Christian store location. Order delivery is dependent on whether the product can be fulfilled through the local store, the FamilyChristian warehouse, or a distributor. Allow 7-10** business days for fulfillment. Customers will be notified by e-mail when the order is ready for pick-up in the store.*Select Wall art regularly-priced $49.99 and up will have an additional handling fee. *Free shipping is not available for bulk orders over $500. However, bulk ordering is available. Please contact customer service for details. *Some items will not qualify for "Free Ship to Store" **Please note that the number of shipping days will vary depending on availability of the product.
Shipping outside of the United States
FamilyChristian.com does offer shipping outside the U.S. When you proceed to checkout, you may select the country from a list of options in the "Shipping Information" section. Please note that international shipping rates apply outside of the United States.
FamilyChristian.com will shipt to APO/FPO locations. When you proceed to checkout, there are specific Army Post Office/Fleet Post Office (APO/FPO) locations listed under "Country". Select the option that applies to you and fill in the other required fields.
Shipping to prisons or jails
FamilyChristian.com can ship to prisons or jails, however, we cannot guarantee delivery. It is highly recommended to read the guidelines of the institutions prior to ordering. Each institution has specific rules for incoming packages.
Tracking your Order
To find your order's status:
From the homepage, click on the "My Account" link at the top of the page or at the bottom (purple) part of the page. You can also click here.
To log into your account, enter:
- E-mail Address
Press "Login". On the left side of the screen, select My Orders:
Here you can view:
- Order number
- Date of order
- Ship to name (if different than the Billing name)
- Order total
- Order status
- View order (to view the entire order)
For further assistance, please contact Customer Service:
Phone: 1-888-319-0319 Monday-Friday 8:00 AM-10:00 PM EST, Saturday 9:00 AM-9:00 PM EST