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Handling Difficult People: What to Do When People Try to Push Your Buttons

John Townsend, John Townsend
Handling Difficult People: What to Do When People Try to Push Your Buttons
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Let's face it, hard as we try, none of us can avoid contact with difficult people. Some people just seem to savor unnecessary and unhealthy conflict; they don't seem to be happy unless they are driving those around them crazy. Best-selling author and noted relationship exper... Read More

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Item # 1245334

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Let's face it, hard as we try, none of us can avoid contact with difficult people. Some people just seem to savor unnecessary and unhealthy conflict; they don't seem to be happy unless they are driving those around them crazy. Best-selling author and noted relationship expert, Dr. John Townsend, helps us better understand what makes "button pushers" act the way they do-and why they want to elicit a negative emotional and even behavioral response from us. He challenges readers to take personal responsibility and stop responding to difficult people in ways that just don't work He then offers a whole new repertoire of responses, including specific guidance on body language and verbal scripts, which will allow us to confront and negotiate with "crazy-makers" on a brand new level.

Additional Information

  • Product type: Book
  • Format: Book
  • UPC: 9781404175679
  • Height: 0.4
  • Width: 5
  • Length: 7.8
  • Volumes/Discs: 1
  • Pages: 123
  • Publish Date: Apr 21, 2009
  • Audience Age Maximum: 0
  • Audience Age Minimum: 0
  • BISAC: "SEL031000 , PSY017000"
  • ISBN: 1404175679

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